Terms of Service

Welcome to CyberWave Digital. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

CyberWave Digital provides managed IT services, cybersecurity solutions, and AI-powered services ("Services") to businesses. The specific scope, deliverables, and terms of any Services engagement will be outlined in a separate service agreement or statement of work between CyberWave Digital and the client.

2. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website, server, or connected systems
• Interfere with or disrupt the website's functionality or security features
• Transmit any malicious code, viruses, or harmful components
• Use automated tools to scrape, crawl, or extract data without prior written consent
• Impersonate any person or entity, or misrepresent your affiliation

3. Intellectual Property

All content on this website — including text, graphics, logos, images, software, and other materials — is the property of CyberWave Digital or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

4. Service Agreements

Engagement of our managed IT, cybersecurity, or AI services requires execution of a separate service agreement. These Terms supplement but do not replace any executed service agreement. In the event of a conflict between these Terms and a service agreement, the service agreement shall prevail.

5. Confidentiality

In the course of providing Services, both parties may exchange confidential information. Each party agrees to:

• Protect the other party's confidential information with at least the same degree of care used for its own confidential information
• Use confidential information only for the purposes contemplated by the service agreement
• Not disclose confidential information to third parties without prior written consent, except as required by law

6. Limitation of Liability

To the maximum extent permitted by applicable law:

• CyberWave Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or Services
• Our total aggregate liability for any claims arising under these Terms shall not exceed the fees paid by you to CyberWave Digital in the twelve (12) months preceding the event giving rise to the claim
• We do not warrant that our website will be uninterrupted, error-free, or free of harmful components

7. Indemnification

You agree to indemnify and hold harmless CyberWave Digital, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms or your use of our website or Services.

8. Disclaimer of Warranties

Our website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied. CyberWave Digital disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the information on our website is accurate, complete, or current.

9. Third-Party Links

Our website may contain links to third-party websites or resources. These links are provided for convenience only and do not imply endorsement or responsibility for the content, products, or services of those third-party sites. You access third-party websites at your own risk.

10. Termination

We reserve the right to suspend or terminate your access to our website at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use the website ceases immediately. Sections that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Disclaimer of Warranties) shall survive.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which CyberWave Digital is incorporated, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of that jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website with a revised "Last updated" date. Your continued use of our website or Services after any changes constitutes acceptance of the updated Terms.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

14. SMS and Text Messaging Terms

By providing your mobile phone number to CyberWave Digital and opting in to receive SMS/MMS communications, you agree to the following terms governing our text messaging program. We use RingCentral as our SMS communications platform.

Program Description

CyberWave Digital may send SMS/MMS messages related to: service updates and alerts, appointment and project reminders, IT support and incident notifications, and general business communications relevant to your account or services with us.

Consent

By providing your mobile number and expressly consenting — whether via our contact form, signed agreement, or verbal authorization — you agree to receive recurring automated and non-automated text messages from CyberWave Digital at the number provided. Consent is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies. You may receive messages at any time based on service activity, appointments, or account updates. We will not send unsolicited promotional messages.

Message and Data Rates

Message and data rates may apply. You are responsible for any fees charged by your mobile carrier for receiving SMS messages. CyberWave Digital is not responsible for any fees your carrier may charge.

Opt-Out

You may unsubscribe at any time by replying STOP to any message from us. After opting out, you will receive a single confirmation message confirming your unsubscription. No further messages will be sent unless you provide new consent.

Help

Reply HELP to any message for assistance, or contact us directly at contact@cyberwavedigital.com or 1-866-365-WAVE.

No Third-Party Sharing of Mobile Data

Mobile opt-in data, phone numbers, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Carrier Disclaimer

SMS messaging is available on most major U.S. carriers. CyberWave Digital and its messaging providers are not liable for delayed or undelivered messages. Carrier support is not guaranteed for all networks.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

CyberWave Digital
Email: contact@cyberwavedigital.com
Phone: 1-866-365-WAVE
Monday – Friday, 8am – 6pm EST